Check Availability
Check Availability
Check Availability

Spectrum Customer

Need help ordering Spectrum services or managing your account?
Connect with one of our experts today.

Call Support

Spectrum customer support is available by phone 24 x 7.

Get Support Online

Find solutions and get answers to questions with 24 x 7 support.  

Order New Service

Get help ordering Spectrum services like Internet, Mobile, TV and Voice by calling Monday-Sunday, 7AM-2AM ET.

Shop Online

 Shop Spectrum services online to find the best deals available in your area. 

Find a Spectrum Store

Make an appointment at your nearest Spectrum store to get the services and help you need.   Find a store


Manage Your Account From Anywhere

Get the Highest-Rated Support App

The My Spectrum App makes it easy to access your account. With Spectrum Internet and Advanced WiFi, you can use the app to manage and secure your home network. Protect your devices and more with Security Shield.

  • Enroll in Auto Pay and paperless billing for added convenience

  • Troubleshoot your equipment and fix service-related issues

  • Browse your current plan, add services and view current offers

Spectrum One logo

Internet + Advanced WiFi + Mobile – all included for $49.99/mo
for 12 months with Auto Pay. Shop now

Frequently Asked Questions

To set up new Spectrum services, including Spectrum Internet, cable TV or Home Phone plan, call Spectrum Customer Service at 855.860.9068, Monday-Sunday, 7AM-2AM ET.

If you have account and billing questions, contact customer service 24 x 7 at 833.949.0036

For 24 x 7 technical support and online assistance with your account, please visit Spectrum Customer Support.

If you have questions about Spectrum Mobile, visit Spectrum Mobile Customer Support.

To pay your Spectrum bill over the phone or online, visit Pay My Bill for complete details. You can also pay your Spectrum bill on your mobile device using the My Spectrum App

If your Spectrum Internet, cable TV or Home Phone service is not working, find out if a service outage has occurred in your area by visiting the Outage Information and Troubleshooting page.

Spectrum Internet Customer Service is available 24 x 7 by calling 888.369.2408. You can also find solutions to common Internet issues on the Spectrum Internet Customer Support page.