TRADE IN YOUR DEVICE

Get $100 When You Trade In

Get the value of your trade-in plus an extra $100 toward your new device.

Upgrade Your Phone, ANY Time with FREE Anytime Upgrade

Select an Unlimited Plus data plan with FREE Anytime Upgrade so you can upgrade your phone, ANY time, as many times as you want. Shop Now

It’s Easy to Trade In Your Phone

STEP 1
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Check your device’s value

After selecting your new device, you can check your device’s trade-in value by answering a few questions.

STEP 2
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Send in your device

Assurant, our trade-in partner, will need to receive your old device within 30 days of your order.

STEP 3
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Receive trade-in credit

If you're financing a device, you'll receive a monthly credit on your device payment plan.

SPECTRUM CUSTOMER UPGRADE

Already a Customer? Easily Upgrade Your Device

Existing Spectrum Mobile® customers can get the latest and greatest devices when they upgrade.

  • If you’re already a customer on a By the Gig or Unlimited plan, you can upgrade any paid-in-full phones or you may qualify for an early upgrade on select phones.

  • If you have an Unlimited Plus plan, Anytime Upgrade is included – so you can upgrade your phone in nearly any condition, as long as it's operable and can be repaired, reconditioned or refurbished, regardless of how much you have left on your payment plan.

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Frequently Asked Questions

Once you select a new device, you’ll be asked to tell us a bit about your trade-in. Next, Assurant will give you an estimated value of your trade-in. Once Assurant has received your device, they will determine the final value. This value is applied as a credit on your next bill. Learn more about device credit.

You’ll receive an offer estimate before sending in your device. Once Assurant has received your device, they’ll determine the final value. You can find out more from the Trade-In Program FAQs.

We currently accept Apple, Samsung, Google, LG, Motorola, HTC, Kyocera and Alcatel devices if they meet the trade-in standards. We cannot accept trade-ins for smartwatches at this time.

We partner with Assurant to complete all trade-ins. You can track the status of your trade-in by accessing Assurant’s trade-in portal after mailing your device. The link will be emailed after you complete your Spectrum device purchase.

To qualify for our trade-in program, your device must meet the following requirements:

  • It's paid in full
  • It's able to turn on
  • It has no liquid damage
  • It has been restored to factory settings

To learn more about trading in your old device, read our Trade-In Program FAQs or view our Spectrum Mobile Trade-In Program Terms and Conditions.

You can upgrade your device and activate it on an existing line of Spectrum Mobile service if you've paid for your current device in full or if you qualify for an early upgrade. Learn more.

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dial 833-224-6603.

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