Calling Features


3-Way Calling
Speak with two people at once or easily switch between conversations for effortless group coordination or discussions.


Accept Selected Callers
Limit incoming calls to people whose numbers you specify and route all other incoming calls – except Blocked Callers – to your voicemail.


Backup Phone
We believe your connectivity should be guaranteed. If service is ever unavailable, we automatically route your calls to a backup number, so you never miss a call.


Block 3rd Party Charges
Block 3rd parties from charging calls to your home phone number.


Block 900/976 Calls
Block all outgoing calls to 900/976 phone numbers.


Block Anonymous Calls
Reject callers whose Caller ID information is hidden or blocked. Callers will be advised to unblock their number and try their call again.


Block Collect Calls
Block all incoming collect calls.


Block International Calls
Block all outgoing international calls.


Block Outbound Caller ID
Hide your phone number from the party you are calling. "Private" or "anonymous" will appear on the recipient's phone display.


Block Unwanted Callers
Select up to 30 phone numbers to block and automatically route them to a message stating that calls are not being accepted at this time.


Call Guard – Block Spam Calls
Call Guard blocks unwanted phone calls from telemarketers and robocalls by using an advanced tool that analyzes call patterns and screens incoming calls in real-time. You can adjust your spam filter from low to high to screen your incoming calls.


Call Guard – Caller ID Alerts
Get real-time info on your call screen about potential spam callers.


Call Guard – Allowed Numbers
Calls from allowed phone numbers will not be blocked as spam by your Call Guard spam filter.


Call Waiting
Receive an alert when you get another call while on the phone.


Call Waiting with Caller ID
Call Waiting with Caller ID allows you to see who's calling and you can decide whether to answer it.


Caller ID
With Caller ID, any incoming caller's phone number and name, if available, are displayed on a caller ID unit before you answer the call.


Caller ID on TV
See who's calling while you're watching TV when the name and phone number appear on screen.


Directory Assistance
Dial 411 to access Directory Assistance Services through an automated system or a live operator. A live operator will assist with any residential listing request and an automated system will assist with any business or government listing.


Do Not Disturb
Enjoy uninterrupted time by silencing incoming calls and sending them to voicemail, so you can stay fully present in what matters most.


Forward All Calls
Stay connected anywhere by forwarding incoming calls to another number, so you never miss a call even when you’re away from home.


Forward Calls When Busy
Avoid missing calls when you're on the phone. Forwarded them to a specified number or voicemail.


Forward Calls When No Answer
Forward incoming calls to voicemail or another number – immediately or after a chosen number of rings.


Forward Selected Calls
Never miss a call from someone important when you forward up to 30 phone numbers to a designated number.


Simultaneous Ring
Have incoming calls ring on up to 5 phones at once, so you're always within reach and never miss a call.


Speed Dial
No need to memorize phone numbers when you can program up to eight numbers for fast, one-digit dialing.


VIP Ring
Assign a distinctive ringtone to specified callers.


Voicemail
Retrieve voice messages at anytime from anywhere.


Voicemail – Readable
Receive an audio file and full text transcription of a voicemail message via email.