Residential Terms of Service / Contract Buyout
Contract Buyout Eligibility and Redemption Details
To qualify for Spectrum’s contract buyout program, customers must order and install a qualifying Triple Play or limited Double Play promotion (please note: offers not available in all areas). A copy of the final bill from a previous provider, with early termination fees clearly marked, and the completed 'Spectrum Contract Buyout Form' are required to qualify for the contact buyout program. Upon receipt of the forms and verification of eligibility, a check in the amount equal to the early termination fee charged by your previous provider on your final bill (not to exceed $500), will be mailed to your Spectrum service address. Contract buyout forms must be received by Spectrum within 60 days of installation of the Spectrum Triple Play or two weeks from the date listed on the competitor's final bill statement, whichever is later. A copy of the contract buyout form can be found by visiting https://www.spectrum.com/mycheck.
©Charter Communications. Offer available to qualifying customers only, who have no outstanding obligations to Charter. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. If email is not available, forms may be mailed to: Spectrum, 7800 Crescent Exec. Dr., Charlotte, NC 28217, ATTN: Strategic Accounts Dept. The check must be redeemed within six months from the date of issuance or be rendered null and void. Entitlement to amounts tendered is strictly conditioned upon timely presentment. Failure to present the check for payment within such period shall result in forfeiture of the amounts tendered and reversion thereof to Charter Communications.