Satellite Phone Service and How To Use It

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Spectrum is dedicated to keeping you connected, whether you're at home, at work or on the move. Through our satellite messaging service on Spectrum Mobile^®, you can communicate almost anywhere on the planet. Using orbiting satellites to send messages, this technology is invaluable for remote areas, emergencies and situations where traditional networks are unavailable.

How Satellite Connectivity Works

Satellite phone service sends your calls and texts via satellites orbiting Earth rather than relying on nearby towers. Your device sends data to the nearest satellite which relays to a ground station. From there, your conversation or message reaches the recipient through standard networks.

With Spectrum Mobile, you can use satellite coverage with several newer Google and Samsung devices including the Google Pixel 9 (and higher) and the Galaxy S25 Series. Apple devices, beginning with the iPhone 14 series, provide users with satellite service with similar messaging capabilities.

Why Satellite Service Matters and How It Benefits You

Because satellite systems use line-of-sight to the sky, they deliver service where conventional coverage maps end. As satellites move, they hand off your session seamlessly, while specialized antennas and secure ground stations work together for dependable voice, messaging and emergency features.

Reliability is what sets satellite communication apart. When local infrastructure fails or doesn't exist, satellite service keeps you connected. Satellite phones are often used by hikers checking in from the backcountry, maritime crews coordinating at sea, remote teams managing operations and families reaching loved ones during storms. When networks are congested during emergencies, satellite becomes a resilient option for updates, coordination and calls for help.

How To Use Satellite Connectivity with Spectrum Mobile

Using satellite service is simple. On a supported device, a prompt to connect via satellite will appear upon entering a cell service dead zone. From there, you'll receive on-screen guidance to aim your device at the sky with as clear a view as possible until a connection has been established. Once you are connected, you can use your device to send a text message to emergency services or, on Apple devices, to other numbers or contacts.

If the connection with the satellite is disrupted, your device will prompt you to reconnect, but if a message has been successfully transmitted, this will not delay receipt.

Selecting the Right Satellite Solution

Satellite capability is available with Spectrum Mobile. However, there are other providers who offer standalone devices that allow for calls over satellite. These services can be costly and require a purpose-built satellite phone to connect, further adding to the cost.

We are committed to providing quality service to our customers no matter where you go, and we know the ability to send text messages over satellite will provide the support and peace of mind needed in an emergency situation. For more device-specific information, check out our satellite service support articles.