Set up a Spectrum WiFi Profile to access free out-of-home WiFi
Visit a Spectrum Store
Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. Spectrum customers can also find help online. Visit Self Service
Schedule Your Next in-Store Reservation
Simply find a store and click “Make Reservation” to get started.
About Spectrum Stores
Full Service & Mobile
Includes everything in full service store and shop Spectrum Mobile.
Full Service
Shop new products, upgrade, make payments, pick-up equipment (including self-install kits).
GET IT DONE ONLINE
Help Is Just a Click Away
MY SPECTRUM APP
Manage Your Account From Anywhere
Get the Highest-Rated Support App
The My Spectrum App makes it easy to access your account. Use the app with Spectrum Advanced WiFi to manage and secure your home network including setting parental controls. Protect your devices and more with Security Shield.
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Enroll in Auto Pay and paperless billing for added convenience
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Troubleshoot your equipment and fix service-related issues
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Browse your current plan, add services and view current offers
Learn more about My Spectrum App.
Spectrum Equipment Returns Are Easy
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Return equipment during store hours
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The UPS Store will take care of the rest
Spectrum Mobile products are not eligible for free equipment returns through The UPS Store. Learn more about in-store and online Spectrum Mobile returns.
