Set up a Spectrum WiFi Profile to access free out-of-home WiFi
Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. Spectrum customers can also find help online. Visit Self Service
Schedule Your Next in-Store Reservation
Simply find a store and click “Make Reservation” to get started.
The My Spectrum App makes it easy to access your account. Use the app with Spectrum Advanced WiFi to manage and secure your home network including setting parental controls. Protect your devices and more with Security Shield.
Set up a Spectrum WiFi Profile to access free out-of-home WiFi
Enroll in Auto Pay and paperless billing for added convenience
Troubleshoot your equipment and fix service-related issues
Browse your current plan, add services and view current offers
Learn more about My Spectrum App.
Return equipment during store hours
The UPS Store will take care of the rest
Spectrum Mobile products are not eligible for free equipment returns through The UPS Store. Learn more about in-store and online Spectrum Mobile returns.