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Spectrum Store Locator

Visit Your Local Spectrum Store

Find the nearest Spectrum store to shop new products, upgrade services, pick up equipment and make payments. Stop in today to experience Xumo, the next generation of streaming, available now. Get the help you need with Internet, Mobile, TV services and more at your local Spectrum store. 

Selection of equipment may vary by store location and is not guaranteed to be in stock – including receivers, modems, routers and mobile phones.

Make an In-Store Appointment

Simply find a store and click “Make Appointment” to get started.

Xumo Stream Box

Get all your favorite entertainment, in one place. Watch live TV, On Demand titles and the most popular streaming apps. Shop Now


Help Is Just a Click Away

Upgrade services, pay your bill or get help troubleshooting any issues you have.


Find the Customer Service You Need

Spectrum customer service is available by phone, online, in a store or using the app. Get help with your Internet, TV, Mobile or home phone service any time of day.


Manage Your Account From Anywhere

Get the Highest-Rated Support App

The My Spectrum App makes it easy to access your account. With Spectrum Internet and Advanced WiFi, you can use the app to manage and secure your home network. Protect your devices and more with Security Shield.

  • Enroll in Auto Pay and paperless billing for added convenience

  • Troubleshoot your equipment and fix service-related issues

  • Browse your current plan, add services and view current offers

Learn more about My Spectrum App.

Shop Spectrum Services Online

Frequently Asked Questions

When you visit a Spectrum store, you can get help with your existing services or shop our latest offers, plans and devices. At Spectrum stores you can also:

  • Browse the latest phones and accessories
  • Bring your own device and save when you switch to Spectrum Mobile™
  • Make a payment or get information on billing
  • Solve any service-related issues
  • Exchange, drop off, or pick up equipment

Yes, you can return your Spectrum equipment to any Spectrum Store.

You can also return your equipment by bringing it to a UPS Store during store hours. The UPS Store will take care of the rest.

If you can’t visit a UPS or Spectrum store, you can request a Home Shipment Return Kit by contacting Spectrum.

Note: Spectrum Mobile products are not eligible for free equipment returns through The UPS Store. Learn more about in-store and online Spectrum Mobile returns.

Yes, Spectrum stores carry the latest phones, tablets, smartwatches and accessories so you can shop in-person. You can also start or upgrade your Spectrum Mobile service at a Spectrum store.

Spectrum stores can also assist you with switching to Spectrum Mobile when you want to Bring Your Own Device – keep the phone you love and save money with an affordable plan.

Yes, you can easily pay your bill at a Spectrum store. There are no processing fees when making a payment at our store. 

You can find more information on ways to pay your bill at your convenience.