Solutions for Everyone

Spectrum’s fully inclusive line of services and solutions are specially designed to empower each one of our customers. We’ll help you connect to what matters most with the latest technology to support your unique needs.

Girl Smiling

Learn more about Spectrum's NEW full text to speech support of the Spectrum Guide, On Demand, and all other TV features.

Spectrum’s Accessible Products and Services Options

Vision Solutions

Vision Solutions

Spectrum Guide Narration, available to customers with a Spectrum Receiver, recites on-screen text and provides audible guidance for easy access to TV menus, DVR, On Demand shows and movies, and more. Additional features for visually-impaired customers include: Virtual Assistant, Call Us, Braille, Pay Your Bill, Large Button Remotes, VIP Ringing and more.

Hearing Solutions

Hearing Solutions
Spectrum offers closed captioning TV, TTY and TRS, Caller ID on TV, Readable Voicemail and Support Videos.
Spectrum Mobile

Spectrum Mobile

Spectrum Mobile provides a universally accessible experience for all customers including hearing aid compatible handsets and screen reader compatible applications. We support general and device-specific support as well as hearing aid compatibility.

Spectrum Store

Spectrum Stores

Spectrum stores are wheelchair accessible
and we always welcome service animals. Find a Store

Contact Us

Contact Information Regarding Concerns or Complaints:

Phone: 844-762-1301
Fax: 864-297-2236
Mail:
Charter Communications
2 Digital Place
Simpsonville, SC 29681

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Our organization is committed to facilitating the accessibility of our website(s) and digital offerings by identifying, removing, and preventing barriers that may interfere with the ability to obtain the products and services offered. Our goal is to make our website(s) accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and endeavor to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. These guidelines establish a single shared standard for web content accessibility to address the needs of individuals, organizations, and governments worldwide.