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Contact Spectrum

Contact Us to Upgrade or Start Services

If you'd like to shop for Spectrum
services, we are here to help.

Contact Spectrum Customer Support

If you need 24 x 7 Spectrum customer
support, we're here to help.


Internet + Advanced WiFi + Mobile – all included for $49.99/mo. Learn more


Manage Your Account From Anywhere

Get the Highest-Rated Support App

The My Spectrum App makes it easy to access your account. Use the app with Spectrum Advanced WiFi to manage and secure your home network including setting parental controls. Protect your devices and more with Security Shield.

  • Set up a Spectrum WiFi Profile to access free out-of-home WiFi

  • Enroll in Auto Pay and paperless billing for added convenience

  • Troubleshoot your equipment and fix service-related issues

  • Browse your current plan, add services and view current offers

Learn more about My Spectrum App

Frequently Asked Questions

To select or customize your Spectrum Internet, TV or Voice plan, contact Spectrum Customer Service at 855.366.7132, Monday-Friday, 8AM - 10PM ET. 

For 24 x 7 technical support, account or billing assistance, visit Spectrum Customer Support.

If you have questions about Spectrum Mobile, visit Spectrum Mobile Customer Support

To pay your Spectrum bill over the phone or online, visit Pay My Bill for complete details.  

You can also pay your Spectrum bill on your mobile device using the My Spectrum App

To find out if a Spectrum service outage has occurred in your area, visit the Outage Information and Troubleshooting page.

Additional service outage tips and notifications can be found on the Spectrum Storm Center page.