Frequently Asked Questions
What is Spectrum One?
Spectrum One is a single plan that combines Spectrum Internet (Fiber-Powered, 300 Mbps or higher), Advanced WiFi (whole-home router available with 5G technology) or Invincible WiFi (whole-home router with automatic updates and 5G battery backup), and one line of Unlimited Mobile service – all for a single monthly price. Additional mobile lines can be added at $30/mo per line with Unlimited, $40/mo per line with Unlimited Plus or $50/mo per line with Unlimited Plus Premium. Internet speeds go up to 7 Gbps (in select areas). There are no annual contracts and no data caps.
How do I switch to Spectrum Mobile?
Switching to Spectrum Mobile is simple:
Step 1: Get Spectrum Internet. If you have Spectrum Internet, great! If not, Shop Internet.
Step 2: Shop for a new device or bring your own.
Step 3: Choose a flexible data plan to enjoy incredible savings on multiple lines with all the talk, text and data you need.
You can activate your Spectrum Mobile service instantly with an eSIM through the My Spectrum App or by calling us at 866-991-6500.
Can existing customers get Spectrum One?
Yes, current Spectrum Internet customers can add Unlimited Mobile lines and Advanced WiFi to create a Spectrum One bundle. Log in to your Spectrum account or call to see your upgrade options. Deals for existing customers vary by location and current plan.
Check your availability.
What is Invincible WiFi™?
Spectrum Invincible WiFi™ combines Advanced WiFi with a backup Internet connection that automatically keeps you online if your primary Internet is disrupted. Invincible WiFi™ uses a 5G network to provide backup connectivity. Available only with select Internet plans. Eligible plans may vary, subject to availability.
What is Speed Boost?
Spectrum Speed Boost lets Spectrum Mobile customers get faster speeds when connected to a Spectrum Advanced WiFi network with qualifying equipment. Speed Boost helps you enjoy quicker downloads and load times, lower chance of buffering and a faster connection for video chatting on your mobile device while at home.
What is the Spectrum Savings Guarantee?
The Spectrum Savings Guarantee ensures you save at least $1,000 in your first year when you switch both your Internet and Mobile services to Spectrum. If your total savings do not reach $1,000, we’ll cover the difference with credits over the first year.
Can I bundle Internet and Mobile from one provider?
Yes, Spectrum One is a single plan that combines fast Fiber-Powered Internet, WiFi and Unlimited Mobile service. You pay one monthly price and manage everything through a single account. Spectrum One starts at $40/mo for 100 Mbps Internet, Advanced WiFi and Unlimited Mobile – no separate providers, no contracts.
Does Spectrum use Fiber Internet?
Yes, the Spectrum network combines fiber technology with an advanced HFC infrastructure to deliver fast, consistent performance with no data caps. 100% Fiber Internet from Spectrum is available in select areas. Spectrum One starts at 100 Mbps and goes up to 7 Gbps (in select areas).
