What To Know About Spectrum Internet Assist and How To Qualify

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Reliable Internet helps households stay connected for school, work and everyday tasks. Spectrum Internet Assist was created to deliver the most reliable Internet service to the households that need it most – at our most affordable monthly costs.

We’re here to help keep you connected. Here’s what you need to know about Spectrum Internet Assist.

Understanding Low-Cost Internet Plans

Low-cost Internet services are designed to make Internet more accessible for households working within a limited budget. These plans typically support families with their Internet connectivity, including essential tasks like homework, remote work and staying in touch with family.

Affordable Internet can positively impact both households and communities by expanding access to educational tools, job opportunities and community resources. Compared with traditional pricing, low-cost plans offer essential features at a reduced rate, making it easier for more families to get connected.

About Spectrum Internet Assist

Spectrum Internet Assist provides a more affordable Internet connection with speeds up to 50 Mbps on Spectrum’s network for households that meet eligibility requirements. The plan includes:

A dependable Internet connection for everyday activities
A modem at no additional cost
Access to our Security Suite and Parental Controls
No contracts and no data caps

Spectrum Internet Assist is $25/mo, though some families may qualify for an additional discount, bringing the total monthly cost to $15/mo. Households must qualify for Spectrum Internet Assist, based on participation in specific assistance programs such as the National School Lunch Program (NSLP), Community Eligibility Provision (CEP) of the NSLP, or if you are receiving any type of Supplemental Security Income (SSI).

If you’d like to double your speeds to 100 Mbps, Spectrum Internet Advantage is available for only $30/mo.

Maximizing Your Internet Experience on a Budget

Even with a budget-friendly plan, you can improve the quality of any wireless Internet connection with a few simple troubleshooting steps:

Place your WiFi router in a central area
Restart your modem periodically
To save bandwidth, only connect your highest-use devices
Perform large downloads during slower hours (like overnight while use is low)

Spectrum Internet includes Spectrum Security Suite, which provides Spectrum Internet customers with essential protections to your devices, including:

Antivirus protection with automatic virus removal
Firewall feature to protect private data and allow only safe Internet connections
Multi-computer protection - Up to 10 laptops and computers
Browsing protection to block harmful websites
Antibot scanner to detect and remove malicious software on Windows computers
Online parental controls that allow you to set time limits, monitor web activity and block certain websites

Together, these tips and included security features can help you get more reliable performance from your connection – while keeping your household protected and staying within budget.

How to Get Started with Spectrum Internet Assist

Signing up your Internet plan is straightforward:

1. Check your eligibility online

2. Complete the application and provide the required documentation

3. Spectrum will review your documentation and approve your discounted price or request additional information

4. Schedule installation and enjoy your high-speed connection

For more information on how to qualify and apply, check out our help article on Spectrum Internet Assist. If you require more assistance, our customer service team is available 24/7 to help you through the entire process.