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Frequently asked questions
What is the My Spectrum App?
The My Spectrum App helps customers access their accounts, enroll in Auto Pay and paperless billing, view plans and offers, manage Advanced WiFi and troubleshoot service issues.
What can I do in the My Spectrum App?
You can pay bills, manage billing settings, review your current plan, add services, manage your home network and troubleshoot equipment.
Is the Spectrum TV App free?
The Spectrum TV App is free to download. Access requires Spectrum TV service, a compatible device and an account login.
Can I watch Spectrum TV on my mobile phone?
Yes. Spectrum TV customers can use the Spectrum TV App to stream live and On Demand TV on supported mobile phones with an internet connection. Channel access may vary by location.
Which devices support the Spectrum TV App?
The app supports select mobile devices, smart TVs and streaming devices. The dedicated Spectrum TV App page provides the current compatibility list.
What streaming subscription apps are included with Spectrum?
Explore our Spectrum App Store page to view what paid subscription are included with Spectrum TV plans at no extra cost.
Where can I get help if a Spectrum app is not working?
Spectrum customer support is available by phone 24/7, or chat with us anytime.
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