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Residential
Business
Community Solutions

Building a more connected future

Now that Spectrum and Cox are one company, we’ll be able to provide:

Greater access for more communities

Stronger, more dependable Internet for more people across the country.

Investments in our customer experience

Faster upgrades, simpler support and better products.

A stronger network ready for what's next

A more resilient network, built to deliver lasting value for all.

Frequently asked questions

Will my plan or pricing change?
Your current plan and pricing will stay the same. If anything changes in the future, we'll notify you in advance, so you'll have time to review your options.
Do I need to take any action?
No action is needed. You can continue using your Spectrum services and managing your account as you do today. We'll guide you if anything changes down the line.
Will my bill change?
No, your bill remains the same. You’ll continue to receive your bill the same way, with the same payment options you currently use.
Will my Internet, TV or Home Phone service be affected?
No, your services will continue to work as they do today, with no interruptions or changes required.
Will my Mobile service change?
No, your Mobile service will continue as usual. If enhancements or updates become available later, we'll share details with you.
Will technician appointments or installations go ahead as planned?
Yes, any scheduled appointments or installations will continue as planned.
Will my current promotions, discounts or contract terms be honored?
Yes, any existing promotions, discounts or contract terms will be honored according to your current agreement.
Will my email address or account details change?
Your email and account details will remain the same. If anything changes in the future, we'll let you know ahead of time.
Will service improve with Cox joining Spectrum?
Over time, you can expect enhancements as we combine our networks and capabilities. Our goal is to deliver a faster, more reliable experience with even more options.
How will I know if anything changes later?
We'll keep you informed every step of the way through email, your account and other official communications, so you're never caught off guard.
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