Insights on Technology

How I Did It: Used AI to Personalize Our Customer Experience
by Siqi Mou, co-founder and CEO, HelloAva, New York City
While attending Stanford Business School, I, like many MBA students today, was thinking about big…
0 comments | posted 2 years ago under Technology
How to Design a Chatbot Your Customers Will Love
by Ellen Uzelac
Online chat tools have become ubiquitous among large companies looking for a convenient, low-cost way…
0 comments | posted 2 years ago under Technology
Business Owner Roundup: How Are You Using Technology to Save Money?
by Kelly Spors
Getting newer, better, faster technology may cost your business money—but it can also save you…
1 comments | posted 2 years ago under Technology
Moving to a Hybrid Workplace Environment? 4 Tips to Make It Work Great
by Ellen Uzelac
The hybrid workplace environment—where employees continue to work from home but also regularly go into…
0 comments | posted 2 years ago under Technology
How I Did It: Used Automation to Become More Productive
by Will Colón, co-founder, Open Pixel Studios, Springfield, Massachusetts
As a small animation business, our company, Open Pixel Studios, is always looking for ways…
0 comments | posted 2 years ago under Technology
How to Secure a Business WiFi Network in 6 Steps
by Kelly Spors
Most employers today see the benefits of offering WiFi to employees, but that doesn’t come…
0 comments | posted 2 years ago under Technology
3 Ways Streaming TV Can Enhance Your Customer Experience
by Spectrum Business
As the U.S. emerges from the pandemic, more businesses are thinking about their in-person customer…
0 comments | posted 2 years ago under Technology
4 Questions to Ask When Looking for a Business Phone Service
by Spectrum Business
If you’ve ever shopped for a phone plan for your business, you may find the…
0 comments | posted 2 years ago under Technology