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BUSINESS INSIGHTS

Smart ways to strengthen your small business' reputation

5:00 Minute Read

by Spectrum Business

Woman smiling in front of a TV with a graph on the screen.

Small businesses are extremely important to the global economy, but it isn’t always easy to develop a strong, credible brand. Large companies and corporations face the same challenges, but they have a lot more money to spend on clever marketing campaigns. The good news is, there are plenty of ways to build credibility without spending a huge amount of money. Make sure that the market takes your small business seriously by adopting these key business strategies.

Take advantage of technology

Many small business owners ignore the possibilities that digital technology brings. If you want people to take you and your business seriously, you have to look for ways that technology can enhance what you do. You must have a website and you must advertise your products and services online. You also need to develop a presence on social media. Your customers want to interact with you online — if they can’t find you, your business will seem old-fashioned and unattractive.

Build a strong network

For many small businesses, word-of-mouth is a very powerful tool. There are lots of professional organizations to support companies like yours, and membership can help you develop rewarding new relationships. You can also grow your network of business contacts by attending events and seminars, taking part in web chats and Twitter debates, holding an open house and sponsoring a local charity event. Networking is a helpful and cost-effective tool for small business leaders because it doesn’t require a large marketing budget.

Demonstrate your expertise

People will take you seriously if they can clearly see you know what you are talking about. Small business owners can add value to their company’s products and services by showing their expertise and making it clear that they understand what customers need. Set up a blog on your website and share your views and advice on key business issues. Offer to speak at a small business event and join relevant groups on LinkedIn where you can share your ideas. Make sure that you are consistent in your approach. Focus on quality, not quantity and remember that this is a longer-term time investment.

Show courage

The most successful businesspeople are typically those who are willing to take risks. Listen to your customers and develop the products and services they need. Find opportunities in the market to delight your customers and make it your mission to keep trying new things.

It’s important to remember you won’t always get things right, but if you can prove that you’re at least willing to try, increased customer loyalty and market credibility are sure to follow. Have the courage to test and learn from new ideas quickly and efficiently.

As a small business owner, you need to work hard to develop your reputation. While many prominent business leaders run or work for large businesses and corporations, that doesn’t mean credibility is out of your reach. With an ambitious, proactive strategy, you can still make sure that everyone knows you are serious about what you do.