Spectrum Call Blocking: How to Prevent Unwanted Spam Calls

4.4 billion robocalls. That’s how many unwanted calls that the FCC estimates U.S. consumers receive every month. Spam calls aren’t just a nuisance, they threaten the safety of your personal information including names, addresses, social security numbers and bank account details.

But what if you could block spam calls before they reached you?

With Spectrum, you can – Spectrum Call Guard is a top-rated spam call blocking tool included at no extra cost in Spectrum Mobile® and Voice service.

What Is Spectrum Call Guard?

Spectrum Call Guard is a call blocking and spam call prevention tool that uses advanced technology to identify and block malicious, illegal or fraudulent phone calls, protecting both mobile and landline customers.

And since Spectrum continually works to improve what we deliver to our customers, Call Guard now features raised default call-blocking levels.

Included at no extra cost with a Spectrum Mobile or Voice plan, Call Guard offers:

• Automatic spam detection and call blocking for malicious incoming robocalls
• Caller ID and labeling for calls deemed "suspicious," including telemarketing calls
• Easily adjustable settings through Spectrum.net or the My Spectrum App

With these improvements to Call Guard, Spectrum continues to expand spam call protection and enhance customer security.

Spectrum Call Guard for Mobile

Call Guard supports both Android and iOS devices. It automatically grades each incoming call with a reputation score generated by industry-leading data and predictive analytics. Calls with a negative reputation score of “-2” or “-3” receive a label of “Potential Spam” when presented to the user, whereas calls with a “-4” (known malicious callers) are completely blocked.

Of course, Spectrum’s spam call blocker is set up so that calls with a positive reputation score are immediately directed to the call receiver.

Spectrum Call Guard for Residential and Business Voice Customers

In addition to the Mobile network features mentioned above, Spectrum Voice (landline) customers receive automatic call blocking protection against telemarketers, spammers and robocallers.

The label “Spam Risk” appears on incoming spam calls, helping you choose whether you want to answer.

By default, new Spectrum Residential Voice customers will be set to the highest setting for maximum protection.

Meanwhile, new Business Voice customers will have Call Guard set to medium by default to block known spam calls without affecting sales calls.

Top-Ranked Spam Call Protection

Spectrum Call Guard earned the highest ranking for robocall protection, according to a Public Interest Research Group Report analyzing major U.S. phone companies, receiving an “A” rating in both the Overall and Services categories.

Safeguard Your Calls with Spectrum

Spectrum Call Guard makes it simple to block and filter spam calls on both Mobile and landline, saving you time while protecting your personal information.

To enjoy this included protection, add a Spectrum Mobile or Voice plan today.