Terms of Service / Policies

Charter strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services meet their needs. Consistent with that goal, we have designed this page to act as a place where consumers and others can come to access and review the relevant policies, agreements and channel lineup information and other information about Spectrum services.

The links below provide you access to Charter's current policies & agreements.

Broadband Label Disclosure (Charter)

Broadband Label Disclosure (Time Warner Cable)

Broadband Label Disclosure (Oceanic)

WiFi™ Terms of Service (Time Warner Cable)