Pricing & Other Info

Activation

A one-time activation charge of $20/line.

Eligibility

Spectrum Internet Service is required before signing up for Spectrum Mobile. 

Unlimited Rate Plan

Rate plan data is restricted to on-device smartphone usage. After 30 GB of data, data speeds will be slower during times of high network demand for the remainder of your bill cycle. After exceeding 5 GB of mobile hotspot data, mobile hotspot data reduced to speeds up to 600 kbps for the rest of your monthly billing cycle. Calls to foreign countries from the US are subject to Long Distance charges. Discounted calling to 220+ additional countries. Includes 2,000 minute of calling to Mexico and Canada; thereafter calls will be billed at current rates. Visit https://www.spectrum.com/mobile/plans/international for pricing.  480p video streaming. If more than 50% of your talk, text or data usage in a 60-day period is in countries other than the United States, use of those services in those countries may be removed or limited. Other exclusions may apply.  

Unlimited Plus Rate Plan

Rate plan data is restricted to on-device smartphone usage. After 50 GB of data, data speeds will be slower during times of high network demand for the remainder of your bill cycle. After exceeding 10 GB of mobile hotspot data, mobile hotspot data reduced to speeds up to 600kbps for the rest of your monthly billing cycle. Includes Unlimited calling and texting within a foreign country, and to the U.S. (available in 210+ countries). Calls to foreign countries from the US are subject to Long Distance charges.  Includes 2,000 minutes of calling to Mexico and Canada; thereafter calls will be billed at current rates. Visit https://www.spectrum.com/mobile/plans/international for pricing. After exceeding 10 GB of high-speed international data, speeds reduced to 1 Mbps down and 512 Kbps up for the rest of your monthly billing cycle (available in 210+ countries and speeds depend on local network). Up to 720p video streaming. If more than 50% of your talk, text or data usage in a 60-day period is in countries other than the United States, use of those services in those countries may be removed or limited. Anytime Upgrade available. See https://www.spectrum.net/support/mobile/spectrum-mobile-anytime-upgrade for details. Other exclusions may apply.  Auto Pay

Unlimited Plus Premium Rate Plan

Rate plan data is restricted to on-device smartphone usage. After 100 GB of data, data speeds will be slower during times of high network demand for the remainder of your bill cycle. After exceeding 50 GB of mobile hotspot data, mobile hotspot data reduced to speeds up to 600 kbps  for the rest of your monthly billing cycle. Includes Unlimited calling and texting within a foreign country, and to the U.S. (available in 210+ countries). Calls to foreign countries from the US are subject to Long Distance charges. Includes 2,000 minutes of calling to Mexico and Canada; thereafter calls will be billed at current rates. Visit https://www.spectrum.com/mobile/plans/international for pricing. After exceeding 20 GB of high-speed international data, speeds reduced to 1 Mbps down and 512 Kbps up for the rest of your monthly billing cycle (available in 210+ countries and speeds depend on local network). Up to 4K video streaming. If more than 50% of your talk, text or data usage in a 60-day period is in countries other than the United States, use of those services in those countries may be removed or limited. Anytime Upgrade available. See https://www.spectrum.net/support/mobile/spectrum-mobile-anytime-upgrade for details. Other exclusions may apply. 

Standalone Mobile

If Spectrum Internet service is removed from the account (“Standalone Mobile”), an additional $10 per-line monthly charge will be applied. The Standalone Mobile charge does not apply to a By The Gig rate plan. Additionally, Standalone Mobile customers will have a data allowance. After the data allowance is met, data speeds will be reduced and data speeds will be slower during times of high network demand. Unlimited Rate Plan. After 30 GB/line data speeds will be reduced to 1 Mbps down and 512 Kbps up. Unlimited Plus Rate Plan. After 50 GB/line data speeds will be reduced to 1 Mbps down and 512 Kbps up. Unlimited Plus Premium Rate Plan. After 70 GB/line data speeds will be reduced to 1 Mbps down and 512 Kbps up. 

Auto Pay 

Auto Pay is required for Spectrum Mobile service. All Spectrum Mobile payments will be charged automatically to your credit or debit card on file. We don’t accept cash payments for Spectrum Mobile service. 

Equipment

Sales tax is charged for any devices or accessories purchased through Spectrum Mobile. Applicable taxes on equipment sales are billed separately. Taxes are based on the full price of products purchased and must be paid in one up-front payment, regardless of whether items are being paid in full or on an installment plan. 

Tablets

Tablets require separate data plans, regardless of any other existing phone plans on your account. Voice and text services are not included for tablet devices.

Data Speed and Management

For more information, see broadband disclosures.

Network Coverage

5G Nationwide Access is included. See our coverage map for more details. You need a 5G capable device to access the 5G network.

Plan Compatibility

Your wireless device must be on a compatible plan at all times. If you switch your SIM (Subscriber Identity Module) card to a different device and your plan is incompatible with that new device (for example, switching a SIM card from a smartphone to a mobile hotspot device), Spectrum reserves the right to disconnect your line(s) of service unless you change to a compatible plan.

International Calling & Travel

International Calling allows you to call international destinations while in the US and International Travel allows you to use your device while traveling internationally. All our plans include up to 2,000 minutes of calling to Canada and Mexico. Our Unlimited+ and Unlimited+ Premium plans include talk, text and data while traveling in 215+ countries and destinations. 

Global Day Pass

Global Day Pass allows for talk, text and data when you travel to more than 215+ countries and destinations for a set price. You'll pay $5/day in Canada and Mexico and $10/day in other countries only on days you use your mobile abroad. Global Day Pass can be added to your line with our Unlimited and BTG plans. You'll only be charged on the days you make or receive a call, send texts or use data on your device while abroad, so there's no need to remove it when you return. After 1 GB of high-speed data in a 24-hour period, speeds will be reduced to 1 Mbps down and 512 Kbps up. There is an option to purchase additional high-speed data. 

Minimum Contract Term

Each line requires a month-to-month contract. You may manage your service through MySpectrum App or by calling customer service at any time.

Default E911 Service Address

Upon activation of service, if we do not have a designated E911 address for Wi-Fi Calling on file for you, your Service Address will be set as the address we provide to emergency services when calling 911 over Wi-Fi. You can update your E911 address for Wi-Fi Calling on your device. 

Unlimited Calling

Unlimited Calling is for direct dialed, uninterrupted live dialogue between two individuals. Broadcasts, chat and party lines, auto-dialed calls, telemarketing and similar services are prohibited.

Unlimited Messaging

Applies when sending and receiving (i) Text, Picture, and Video Messages with Spectrum and non-Spectrum Mobile customers in the United States; (ii) Text, Picture, and Video messages sent via email; (iii) Instant Messages; and (iv) Text, Picture, and Video Messages sent to, or received from, other countries while you are in the United States. Premium messaging programs not included.

RCS Service

Certain Spectrum devices with the capability to send and receive RCS (Rich Communications Services) messages connecting over the Internet. 

Satellite Texting

Send text messages and connect to 911 (Satellite SOS) if you are in an area without cellular service within the Continental US, Hawaii and Alaska. Use of this feature on eligible Android devices requires using Google Messages as your default texting app. Must be outside with a clear, unobstructed view of the sky. Service may not work in some parts of Alaska.

Wi-Fi Calling

Wi-Fi Calling allows you to call or text on Wi-Fi networks with your Spectrum phone number, extending your coverage and keeping you connected. This is beneficial in areas with little to no cellular coverage as Wi-Fi Calling can help improve call quality and provide a more stable connection.

You acknowledge that for emergency routing purposes, you must provide a primary street address ("Registered Location"). If a Registered Location is not provided, your service address may be used as your default 911 location to assist emergency responders. Because emergency location routing relies on this information, 911 calls over Wi-Fi may be delayed or unsuccessful if your address is unrecognized; therefore, you agree to update your Registered Location via your device settings whenever you change locations, and you should always verbally state your current location to the 911 operator. Your billing address, service address, and Registered Location can be different locations. Standard domestic and international billing rates apply based on your specific service plan. Finally, please note that this service strictly requires an active internet connection via Wi-Fi; if this connection is lost or interrupted (such as during a power outage), your call will drop or fail. You can disable Wi-Fi Calling by going to Settings and toggling it off. 

Internet Access

If you download or use applications, services or software provided by third parties (including voice applications), 911 or E911, or other calling functionality, those services may work differently than services offered by us, or may not work at all. Please review all terms and conditions of such third–party products. Spectrum is not responsible for any third-party information, content, applications or services you access, download or use on your device. You are responsible for maintaining virus and other Internet security protections when accessing these third-party products or services. 

Heavy Data Usage

Heavy Data Users are defined by rate plan or service type. A “Heavy Data User” is a Spectrum Mobile customer that exceeds, by rate plan, the average amount of data consumed by the top 2% of users subscribed to such rate plan during the preceding six-month period. If you are a Heavy Data User, your Mobile Service data will be prioritized behind other traffic in times of congestion and for the remainder of your bill cycle.  In addition, your upload and download data speeds may be reduced for the remainder of your bill cycle. Spectrum may, in its discretion, notify a Heavy Data User by SMS or email prior to taking any of the above actions. Having your data speed reduced, three (3) times or more during any rolling twelve (12)-month period for being a Heavy Data User may result in termination of your service.

Data Services: Permitted Uses.

You can use our Data Services for accessing the Internet and for such uses as: (i) Internet browsing; (ii) email; (iii) intranet access (including accessing corporate intranets, email and individual productivity applications made available by your company); (iv) uploading, downloading and streaming of audio, video and games (including simulcasting); (v) mobile hotspot/tethering up to your Plan’s permitted allotment; and (vi) Voice over Internet Protocol (VoIP).

Data Services: Prohibited Uses.

You may not use our Data Services for illegal purposes or purposes that infringe upon others' intellectual property rights, or in a manner that interferes with other users' service; that violates trade and economic sanctions and prohibitions as promulgated by the departments of Commerce, Treasury or any other U.S. government agency; that interferes with the network's ability to fairly allocate capacity among users. In addition to the prohibited uses set forth in the Spectrum Mobile Terms of Service and Spectrum Acceptable Use Policy other examples of prohibited usage include: (i) server devices or host computer applications that are broadcast to multiple servers or recipients such that they could enable "bots" or similar routines (as set forth in more detail in (ii) below) or otherwise degrade network capacity or functionality; (ii) "auto–responders," "cancel–bots," or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or e–mail use by others; (iii) generating "spam" or unsolicited commercial or bulk e–mail (or activities that facilitate the dissemination of such e–mail); (iv) any activity that adversely affects the ability of other users or systems to use either Verizon wireless' services or the Internet–based resources of others, including the generation or dissemination of viruses, malware, or "denial of service" attacks; (v) accessing, or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, Verizon wireless' or another entity's network or systems; (vi) running software or other devices that maintain continuous active Internet connections when a computer's connection would otherwise be idle, or "keep alive" functions, unless they adhere to Verizon wireless' requirements for such usage, which may be changed from time to time; (vii) use of your smartphone or your mobile hotspot to provide internet connectivity for the primary purpose excessive cloud access or storage, crypto-mining or adding, securing, or verifying transactions to a blockchain or any blockchain-based cryptocurrencies; (viii) use the Service to violate any rule, policy or guideline of Verizon; (ix) use the service in any fashion for the transmission or dissemination of images containing child pornography or in a manner that is obscene, sexually explicit, cruel or racist in nature or which espouses, promotes or incites bigotry, hatred or racism; or (x) download or use the Service in Cuba, Iran, North Korea, Sudan and Syria or to destinations that are otherwise controlled or embargoed under U.S. law, as modified from time to time by the Departments of Treasury and Commerce, or (xi) any use of smartphone data meant to be used exclusively on the Smartphone device to provide connectivity, directly or indirectly, to other devices, including but not limited to routers, jetpacks, modems, Smart TVs, computers, tablets or servers. Provided however, providing connectivity to other devices is permitted through mobile hotspot/tethering which is limited to the amount of data allocated with your plan. We may investigate, and may ask you to provide an explanation, to determine whether such usage violates the [Spectrum Mobile terms and conditions of your Service, the Customer Agreement, or any other applicable terms & conditions have been violated].

We further reserve the right to take measures to protect our network and other users from harm, compromised capacity or degradation in performance. These measures may impact your service, and we reserve the right to deny, modify (including slowing speeds for excessive usage) or terminate service, with or without notice, to anyone we believe is using Data Plans or Features in a manner that adversely impacts our network. We may monitor your compliance, or the compliance of other subscribers, with these terms and conditions, but we will not monitor the content of your communications except as otherwise expressly permitted or required by law. See Spectrum Privacy Policy.