SPECTRUM MOBILE®
CUSTOMER REVIEWS

Spectrum Mobile Customer Reviews

See What Our Customers Say About Spectrum Mobile

People who have made the switch to Spectrum Mobile enjoy reliable service at a great value – check out what our customers are saying once they’ve tried it. Switch today for a better way to Mobile!

“I like the mobile service. I have no complaints. Great coverage, competitive plan pricing and great selection of devices.”

Hank M., Alabama

Choose From Two Affordable Plans

Select from two simple plans designed to save you money. Mix and match plans for your entire family. Take advantage of nationwide 5G access with no extra fees. See the savings for yourself!

BY THE GIG
UNLIMITED
  • Unlimited talk, text and data (full speeds up to 30 GB)
  • NO fees for mobile hotspot data (full speeds up to 5 GB)
  • NO contracts, added taxes or hidden fees
  • Additional Unlimited lines for $29.99/month each
UNLIMITED PLUS
  • Unlimited talk, text and data (full speeds up to 50 GB)
  • Video resolution up to 720p
  • NO fees for mobile hotspot data (full speeds up to 10 GB)
  •  FREE roaming in Mexico and Canada
  • Additional Unlimited Plus lines for $39.99/month each

Spectrum Mobile Rated by Real Customers

Value for the Money

3.96/5 stars

“My service has been excellent. Good value for the money. I switched from Verizon and it was not easy but worth the trouble.”

ALABAMA

"Easy to switch from Verizon. Great connectivity, great value and the voice quality on cell service is exceptional.”

OHIO

“Reliability is great, quality is great, price is great and ease of switching is great!”

FLORIDA

“I had AT&T for a number of years and for basic service the price continued to go up. With Spectrum I pay a single charge monthly for unlimited calls and texting.”

CALIFORNIA

“I had Verizon, but the cost was higher. I decided to try Spectrum Mobile and am completely satisfied.”

MICHIGAN

“I have tried almost all the Mobile service companies out there and besides Verizon - which is way too expensive to afford - Spectrum is the best.”

CALIFORNIA

“I went to Verizon (crazy high prices - $330 for 2 lines and phones) to AT&T ($213 for 2 lines and phones) to Spectrum ($113 for 2 lines and phones). Spectrum is by far the best. I have service EVERYWHERE for the most part. Beyond glad we switched. Only thing I dislike is the autopay, but it’s manageable. Customer service is nice every time I used them. The ease of switching was a bit confusing (activation part) but once we figured it out, it was easy.”

NORTH CAROLINA

Reliable Coverage

4.0/5 stars

“Very pleased with the wireless service. We've gone to a service center a couple of times and have always been helped. The wait at the centers is a little long, but still not too bad. The coverage and signal quality is quite good. And the price is reasonable.”

NEW YORK

“We are extremely pleased with the reliability of the phone service and able to have service in the places we travel. People we travel with will lose phone service more often than us.

OHIO

“Spectrum has great coverage and I am very pleased with the coverage because I don't drop calls like I did T-Mobile in rural areas.”

TENNESSEE

“Have used other mobile service and Spectrum provides the best quality of service in my area!”

NEVADA

“I’ve have a good, reliable experience with Spectrum Mobile and I have already recommended it to people and got some to switch over and they like it.”

WISCONSIN

"Mobile services are good for the 3 lines I have service provided. At home or on the road, I get reliable phone service."

TENNESSEE

Get an Unlimited
Mobile Line FREE with Spectrum One

It’s all included with Spectrum One – get Spectrum Internet, FREE Advanced WiFi and a FREE Unlimited Mobile line for 12 mos. Save with our best deal yet and experience the fastest wireless speeds when combined with WiFi.

Ease of Activation/Set Up

3.93/5 stars

“When I switched to Spectrum Mobile (a few years ago) the Spectrum customer service people were VERY friendly, knowledgeable and efficient. They handled programming my phone, explanations, and switching. Perfect!”

MICHIGAN

"It was very easy to switch our phones and we are in our 70s. Customer service was very helpful and available when needed. Service is reliable in the city and rural areas of northwest West Tn. We pay about 1/3 of the price we paid Verizon. Our Spectrum Internet at Ky Lake is fast and reliable."

TENNESSEE

“I signed with mobile service as soon as you offered it and bought your phone. This Christmas my daughter bought me a new one but I do not know where. It was so easy to transfer the data. I have been a happy customer. Thank you!”

GEORGIA

“Excellent coverage, service and it was very easy to switch carriers when we moved here."

NEW HAMPSHIRE

“The customer service is excellent every time I call and the ease of switching is very convenient.”

CALIFORNIA

“Easy to switch from Verizon to Spectrum mobile. Definitely a better value.”

NEW YORK

"We had Verizon for 15 years or more and made the switch to Spectrum about a year ago. We love the price and cannot tell any difference in our service. Plus the spectrum representative, in person, was super helpful in switching over our phones. With Verizon you felt like you had to do everything over the phone or on your own."

SOUTH CAROLINA

Try Spectrum Mobile For Yourself

Frequently Asked Questions

Spectrum One includes home Internet and a free year of both Spectrum Advanced WiFi and an Unlimited Mobile line with your Spectrum cell phone plan. With Spectrum One, you’ll get high-speed Internet, Advanced WiFi and a Spectrum Mobile Unlimited line – all for one unbeatable price. Spectrum Mobile is exclusive to Spectrum Internet customers.

5G is the next generation of wireless technology for mobile phones delivering the fastest and most reliable connectivity. You can see your area’s 5G service in the Spectrum Mobile coverage map. Find access to fast, reliable connectivity around the country on an expansive, award-winning network.

Spectrum Mobile has no contracts, no added taxes or hidden fees and you can make plan changes any time you need.

If your current phone is unlocked and compatible with the Spectrum Mobile network, you can transfer your mobile service to a Spectrum Mobile plan. To find out if your device is compatible with the Spectrum Mobile BYOD (Bring Your Own Device) program, visit our BYOD Check Compatibility page.

When purchasing a new Spectrum Mobile device, you can enroll in the Spectrum Mobile Device Payment Plan and pay for the total cost of the device over 36 payments, which will be included on your bill each month. Once you’ve completed all the payments, the device is all yours. Spectrum Mobile carries the latest, most in-demand devices.