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SPECTRUM SUPPORT

Spectrum Customer Service

Need help ordering Spectrum services or managing your account? Connect with one of our experts today.

Call Support

Spectrum customer support is available by phone 24/7.
call 833-949-0036

Order New Service

Get help ordering Spectrum services like Internet, Mobile, TV and Voice by calling Monday-Sunday, 7AM-2AM ET.
call 855-860-9068

Get Support Online

Find solutions and get answers to questions with 24/7 support.
Get support >

Shop Online

Shop Spectrum Internet starting at $30/mo. Find Internet plans for your home at a price for every budget.
Shop now >

Find a Spectrum Store

Make an appointment at your nearest Spectrum store to get the services and help you need.
Find a store >

MY SPECTRUM APP

Manage Your Account From Anywhere

Get the Convenient Support App

The My Spectrum App makes it easy to access your account. With Spectrum Internet and Advanced WiFi, you can use the app to manage and secure your home network. Protect your devices and more with Security Shield.

  • Enroll in Auto Pay and paperless billing for added convenience
  • Troubleshoot your equipment and fix service-related issues
  • Browse your current plan, add services and view current offers

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Find fast answers on popular topics.

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Troubleshooting

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Outage Info

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Accessibility Info

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Spectrum Mobile®

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Spectrum Business

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Spectrum Stores

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Frequently Asked Questions

Does Spectrum have 24/7 customer service?

To set up new Spectrum services, including Spectrum Internet, cable TV or Home Phone plan, call Spectrum Customer Service at 855.860.9068, Monday-Sunday, 7AM-2AM ET.

If you have account and billing questions, contact customer service 24/7 at 833.949.0036

For 24/7 technical support and online assistance with your account, please visit Spectrum Customer Support.

If you have questions about Spectrum Mobile, visit Spectrum Mobile Customer Support.

Can I pay my Spectrum bill by phone?

To pay your Spectrum bill over the phone or online, visit Pay My Bill for complete details. You can also pay your Spectrum bill on your mobile device using the My Spectrum App.

How do I find Spectrum outage information?

If your Spectrum Internet, cable TV or Home Phone service is not working, find out if a service outage has occurred in your area by visiting the Outage Information and Troubleshooting page.

How do I contact Spectrum Internet Customer Service?

Spectrum Internet Customer Service is available 24/7 by calling 888.369.2408. You can also find solutions to common Internet issues on the Spectrum Internet Customer Support page.

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