Empowering unique learning with fiber connectivity

"Our instructors are not locked in and plugged in somewhere; they're moving around, mobile. They need internet service that makes that possible."

Morgan Medina, Director of Communications and Quality Management, Total Education Solutions

Two institutions connected by a common mission to empower students with diverse learning needs, Total Education Solutions (TES) and the Institute for the Redesign of Learning (IRL) rely on connectivity to better reach those they help. To make this possible, they partner with Spectrum Business^®.

IRL, a non-profit based in Los Angeles County, was founded in 1974 to focus on children’s mental health needs. Today, they serve 2,400 learners with diverse education needs across California — providing pre-kindergarten through adult classes, both remotely and at two academies.

TES, a spinoff of IRL, works with some 4,000 learners of all ages in California, Michigan and Ohio, many of them students at public, private and charter schools.

“Both organizations empower individuals of all abilities,” says Meaghan Donahue, President and CEO of TES and Managing Director of IRL. “Some just need a little bit of support to fill in a gap. Others are highly impacted learners who need a lot of hands-on, intensive support. We go where the need is.”

TES and IRL leverage high-speed connectivity, including access to online learning tools critical to serve diverse learning needs, using Dedicated Fiber Internet circuits designed for seamless, high-speed performance.

To ensure that connectivity is resilient, Wireless Internet circuits back up the network at key locations. Mark Jodoin, IT Manager, TES calls this added redundancy an industry standard: “We’re going in the right direction and we're very happy for that.”

Donahue estimates it takes clinicians 30% less time to document their state-mandated session notes since they switched to faster connectivity with Spectrum Business. Overall, timely completion rates of session notes have risen to 95%.