Flexibility, Agility, and the Three Dx Shifts: Culture, Workforce, and Technology

Institutional nimbleness and adaptivity are crucial for success in today's higher education landscape, especially as institutions make the many cultural, workforce, and technology shifts needed to digitally transform their institutional operations, value propositions, and strategic directions. In the past two years, digital transformation has accelerated in higher education as institutions have had to manage the effects of the COVID-19 pandemic. Even as they engage more and more in digital transformation (Dx), many institutions still face major barriers to those efforts, the most notable being issues of insufficient cross-institution planning and coordination. Many of these barriers can be managed or overcome by making IT processes more versatile, allowing for rapid adaptation to changing needs.

Even before the pandemic, many institutions were working to reevaluate their IT culture and the way IT interfaces with other functions across campus. If an organization can make this type of change, it can improve its workforce skills and capacity, as well as shorten turnaround times for new projects and added features. Developing a more adaptable approach can also help win over stakeholders across the institution and ultimately change institutional culture outside IT.

Download the EDUCAUSE research report to keep reading.