Pandemic puts spotlight on state and local government IT infrastructure

Before the COVID-19 pandemic struck, state and local governments already struggled with diverse network challenges. The challenges escalated when employees began working remotely, constituents increased their use of digital services and agencies needed to provide public health updates promptly. CIOs focused much of their attention in 2020 on assessing their network needs and finding ways to keep up with employee and citizen traffic.

So how can state and local governments ensure their networks are ready for future disruptions, and what will be required going forward to complete IT modernization projects? This white paper reviews the challenges of state and local government IT departments in the wake of the pandemic. It examines solutions that address common obstacles to IT modernization and network services, and business continuity and disaster recovery planning.