Spectrum Enterprise offers commitment to service when you need it most

Modern business is conducted in a connected world. Companies of all types rely on phone, cable, Internet and other network services for daily operations; for most, remaining “open for business” depends on network performance. Continuous connectivity — without outages, slowdowns or service interruptions — is crucial. As a network provider, Spectrum Enterprise is committed to always-on connectivity and responsive service that helps businesses succeed, scale and create successful outcomes in the short and long term.

According to a LogicMonitor survey published in 2019, the four issues most likely to keep IT department decision makers awake at night are network performance, availability, security and cost-effectiveness. Performance and availability were rated especially important, with 80 percent of respondents including those two issues as major areas of concern. Their worries are not misplaced. Almost all (96 percent) of the surveyed IT professionals reported at least one network outage within the last three years. Nearly half (47 percent) experienced five or more outages in that time, a significant amount. Behind those numbers are stories of real-life business owners, employees and customers faced with the inability to perform essential job functions, a lack of communication, diminished service offerings, closures and lost revenue.

Still, more than half of surveyed IT decision makers believe that outages and brownouts — that is, periods when networks are available but much slower and with lower-capacity than normal — are avoidable. A reliable, high-performing network can help businesses avoid outages or slowdowns and guard against lost revenue caused by network problems.

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