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How to choose the right cloud-based storage service

4:00 Minute Read
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In the age of cloud-based storage services and automated cloud backups, there’s no reason any business should suffer the hassle — let alone revenue losses — associated with theft or damage to computers or files.

No matter your business size, there are data and documents you’d probably be lost without. Customer contact lists, financial information, product design specs, licenses and insurance certificates are just a few.

6 things to know before choosing a cloud-based storage service

Is the cloud backup service automated?

Free cloud storage services are great when you’re on a budget, but you need to hold yourself accountable for backing up your own files. Take a daily task off your to-do list by using a paid service that provides frequent, automated cloud backups. Experts recommend backing up all of your company’s files daily. Bigger businesses run automated

How much cloud storage does the service offer?

Free cloud-based storage services only store a certain amount of data before fees kick in.

If your business is data-intensive — you process video and photo files, reams of financial data or medical images, for instance — you realistically need a cloud storage service that can accommodate terabytes, not just gigabytes. Even if your needs aren’t that great yet, you’ll want to start out with a cloud provider that can accommodate your growth.

Does the cloud-based backup service cover all your devices?

Use a cloud-based backup service that backs up all the devices used in your business. If records of physical assets, financial documents, payroll information, inventory, sales records and insurance policies are stored across multiple platforms, including mobile devices, you need a service that syncs all systems and backs everything up.

Does the cloud-based storage service come with tech support?

Only some cloud storage services come with 24/7 tech support. If you’re too small to have an in-house IT team and you’re not sure you’ll remember how to retrieve documents when the time comes, subscribe to a service that includes phone, email or text-message tech support.

How good is the cloud storage service’s cybersecurity?

As recent corporate data breaches have revealed, there is no such thing as “100 percent” safe when it comes to web-based data. But some cloud storage services boast military-grade security and state-of-the-art data centers. Seek a service with a world-class data center and confirm that it encrypts your documents before moving them to the cloud. Having your own encryption key and password protection will further protect your files from security breaches by outsiders or from within your company.

Is the cloud-based backup service user-friendly?

How do you know your cloud-based backup service is working? Seek out a user-friendly service that offers a web-based console that makes it easy to find out when your last backup took place, see what was backed up and restore lost data.

Spectrum Business Internet can provide your business with the speed and connectivity to efficiently implement cloud services. With speeds starting at 500 Mbps, Spectrum Business has a wide array of Internet products to meet the needs of any small business.