Power productivity with the right small business phone system

The power of voice matters – maybe more than ever. With so many communication channels in the digital world, a simple phone call is often the fastest way to solve a problem, win a client or close a deal. That’s why more small businesses are upgrading to Voice over Internet Protocol (VoIP) and unified communications (UCaaS) systems that deliver more flexibility, mobility and control.

Here’s what makes a small business phone system built on VoIP or UCaaS so valuable:

With VoIP, your phone system runs over the internet – which means you’re not tethered to a desk. Answer calls from your mobile phone, laptop or tablet, wherever work takes you. Whether you’re at a job site, in your home office or out meeting with clients, your business number stays with you.

Smart call routing, voicemail-to-email, auto-attendants, call logs and more – today’s systems are packed with time-saving tools. And because it’s all digital, adding new users or updating your setup is a breeze. No tech team needed.

VoIP and UCaaS systems offer crisp, reliable audio quality. Say goodbye to static, echoes or dropped calls that frustrate clients and hurt your brand.

Clients get routed to the right person faster. Team members collaborate more easily. And you get insights into call activity that help you make better staffing decisions, improve customer service and stay on top of your business.

Modern small business phone systems are built to help you work smarter – not harder. And at Spectrum Business®, we make it easy to get them up and running.

At Spectrum Business, we offer two options to help your business stay connected: Spectrum Business Voice and Spectrum Business Connect with RingCentral. Both come with powerful features – the only difference is how you want to work.

This is our traditional small business phone service – simple, reliable and packed with more than 35 essential calling features. It’s a great fit if you prefer desk phones or don’t need the extras that come with cloud-based communication tools.

Here’s what you can expect:

• Unlimited local and long-distance calling in the U.S. and Canada.
• Smart call handling: call forwarding, call transfer, call waiting and simultaneous ring.
• Voicemail options: get your voicemails as audio or have them transcribed and sent to your email.
• Call screening tools: caller ID, anonymous call rejection, call blocking and spam detection.
• Time-saving features like speed dial, hunt groups, call logs and call return.
   

Spectrum Business Voice also supports international calling with unlimited calls to Canada, 2,000 minutes to Mexico and competitive per-minute rates to 200+ other countries.

Need more than just voice? This all-in-one UCaaS solution brings voice, video meetings, team messaging and file sharing together in one easy-to-use app.

Perfect for remote teams, hybrid setups or fast-growing businesses, it includes:

• 50+ business phone features including auto-attendant, call queues, call park and simultaneous ring.
• HD video meetings with up to 100 participants, plus features like closed captioning and virtual backgrounds.
• Messaging tools for real-time collaboration, including document sharing and task tracking.
• Voicemail transcription and internet faxing for convenience and flexibility.
• Admin portal with real-time analytics to monitor usage and performance.
   

Use your own mobile device, a desk phone or softphone – Spectrum Business Connect gives you the freedom to work however you want. And because it’s powered by our secure, high-performance network, you’ll get enterprise-grade reliability without the enterprise-grade price tag.

Spectrum Business offers more than just voice. Our suite of small business solutions is designed to keep you connected, secure and competitive – without overcomplicating your tech stack.

Get the speed and reliability you need with business internet plans up to 1 Gbps. Our private, fiber-powered network delivers the bandwidth to support cloud apps, video meetings and VoIP phone service – all at once.

This business WiFi service gives you fast, secure wireless access for your whole team and your guests. Customize access and monitor activity with an easy-to-use management portal.

Stay up and running when the power or internet goes down. Our 5G backup wireless internet service keeps your critical devices and apps online with a wireless backup connection that kicks in automatically.

Protect your business from malware, phishing and ransomware with built-in tools for cybersecurity for small businesses. With secure internet for business, you can stay ahead of threats without the need for third-party software.

With unlimited talk, text and data – plus nationwide 5G – our business mobile plans help you stay productive on the go. Add four or more lines and save even more.

Our TV service for small businesses adds a professional touch with customizable entertainment options for your clients, guests or team. Choose your TV service for small business from industry-tailored packages, including sports fan TV and TV for bars and restaurants.

Bundle phone and internet for business services to save more and streamline your setup. Get one bill, one provider and one dedicated support team who knows your business.

Whether you’re looking to enhance your small business phone system or build out a more connected workplace, Spectrum Business has the solutions and support to help you grow.

We understand what it takes to run a small business and have designed our services to work the way you do: fast, flexible and focused on results.

Here’s what sets us apart:

• No contracts. No surprises. We don’t believe in locking you into long-term commitments. You’ll get straightforward pricing, with no hidden fees or confusing terms.
• Support when you need it. Our U.S.-based specialists are available 24/7. Whether you’re troubleshooting a line or adding a new feature, we’re here with real answers – fast.
• One provider, one point of contact. We offer business internet, phone, mobile, WiFi and TV. That means fewer vendors to manage and one team that understands your setup inside and out.
• Tools that grow with your business. Whether you’re hiring your first employee or opening a third location, our services scale without disrupting your operations.
• A network you can count on. With more than 99.9 percent reliability, our infrastructure is designed to keep your calls clear, your internet fast and your team productive.
   

If you’re looking for a small business phone system that works as hard as you do – and a team that’s got your back – Spectrum Business is ready to help you make the switch.