iPHONE 17 PRO

Anytime Upgrade is included with Unlimited Plus plans and allows you to upgrade your phone, even if you have an outstanding balance on your device.

To qualify for an Anytime Upgrade:

• Return your old device in good working condition (able to turn on, free from liquid or physical damage and have a functional screen with no cracks).
• Make sure your account is in good standing.
• Purchase a Spectrum Mobile device

If your device is inoperable, and you are currently on a Spectrum Mobile device payment plan you must pay a $99 redemption fee.

If your device is already paid off but is inoperable when you upgrade, your device value and credit will be $0.

If you’re already an Unlimited Plus customer, you can take advantage of Anytime Upgrade at any time. If you’re upgrading to Unlimited Plus from an Unlimited or By the Gig plan, there is a 30-day waiting period before you can upgrade your phone using Anytime Upgrade. After upgrading using Anytime Upgrade, you must remain on the Unlimited Plus plan for at least 2 billing cycles. View the Anytime Upgrade terms and conditions for more details.

Learn more about Anytime Upgrade here.

Even if you have an outstanding balance on your device, you may still qualify for an early upgrade if you:

• Pay off at least half of your Device Payment Plan. Sign in to make an additional payment.
• Return your old device to a Spectrum Mobile Store in good working condition (able to turn on, free from liquid or physical damage and have a functional screen with no cracks).
• Make sure your account is in good standing.
• Have enough financing available to cover the purchase of a new device.

Once you select a new device, you’ll be asked to tell us a bit about your trade-in. Next, you will get an estimated value of your trade-in. Once your device is received, we will determine the fair market value of your device. This value is applied as a credit on your next bill. Learn more about Trade-in.

On any Spectrum Mobile plan, you will receive the fair market value of your device plus you may get an extra $100 or more off toward your new device. You can find out more from the Trade-In Program FAQs.

We currently accept Apple, Samsung, Google and Motorola smartphones if they meet the trade-in standards. We cannot accept trade-ins for smartwatches at this time.

For Anytime and Early Upgrade transactions, your Device Payment Plan will be paid off for you at time of purchase of your new Spectrum Device.

For Trade-in transactions, you will receive your credits over equal installments towards the device payment plan on the newly purchased Spectrum device. If you paid in full for your new device you will receive a one-time account level credit. Learn more about Trade-in reimbursement.

You can track the status of your Trade-In by accessing Spectrum’s trade-in portal after mailing your device. The link will be emailed after you complete your Spectrum device purchase.

To qualify for our trade-in program, your device must meet the following requirements:

• It's paid in full
• It's able to turn on
• It has no liquid damage
• You've saved your data, and the device has been wiped and restored to factory settings.
• All security features (such as passwords Find My™, SmartThings Find™, or Google Activation Lock™) have been turned off.

To learn more about trading in your old device, read our Trade-In Program FAQs or view our Spectrum Mobile Trade-In Program Terms and Conditions.

You can upgrade your device and activate it on an existing line of Spectrum Mobile service if you've paid for your current device in full or if you qualify for an early upgrade. Learn more.

Once your device is received, we will determine the fair market value for the phone and contact you with an adjusted offer. You can choose to accept or reject this revised value. All rejected offers will result in the transaction being cancelled and your device being shipped back to you. If we receive the device after the chargeback, we’ll provide you with a revised device value or you may request that your device be returned to you. For Anytime Upgrade transactions with a waived Device Payment Plan will result in a chargeback for this amount. If we receive the device after the chargeback, we’ll provide you with a revised device value or you may request that your device be returned to you.

You can select your shipping options by accessing Spectrum’s Trade-in Portal. The link to the portal will be emailed after you complete your Spectrum device purchase. You can select either a: USPS Label, UPS QR Code or a USPS Return Kit to send your device back.

There are no fees associated with your trade-in to get credit for your newly purchased device. Early Upgrades have a $45 fee which is waived for Spectrum Mobile Protection Plan ([SMPP)] customers, or customers who upgraded from an Apple device. There are no fees for Anytime Upgrade, however if the device doesn’t power on or has liquid damage you will be charged a $99 redemption fee.