By Spectrum Business
For many small businesses, staying connected to customers, partners and suppliers is crucial. But juggling mobile devices, landlines and legacy phone systems can lead to dropped calls, confusing bills and frustrated clients.
VoIP for small business, or Voice over Internet Protocol, offers a simpler way to manage communication by using an Internet connection instead of traditional phone lines.
Why VoIP Is ideal for small businesses
Traditional phone systems can hold your business back with expensive hardware and limited features. VoIP for small business offers a more modern approach, using an Internet connection to support reliable, streamlined communication. VoIP uses your Internet connection to power voice calls. That means less equipment to manage and access to helpful features like call forwarding and voicemail-to-text.
With VoIP, you can use a desk phone setup or choose a solution that supports calling across devices, depending on your business needs.
What you get with Spectrum Business VoIP solutions
Spectrum Business provides voice solutions designed for reliable service, simple pricing and easy scalability and gives you tools that help you stay connected and in control without added complexity.
Spectrum Business Voice
Our VoIP phone service delivers clear, reliable calling with more than 35 advanced features including:
- Unlimited local and long-distance calling in the U.S. and Canada and 2,000 free minutes per month for calls to Mexico.
- Smart features like call forwarding, call waiting, 3-way calling and voicemail to email.
- Call screening tools to reduce spam and prioritize client calls.
- Hunt groups and simultaneous ring for smooth routing and reduced hold times.
- International calling options to more than 200 countries.
- Compatibility with standard desk phones.
Spectrum Business Connect with RingCentral
Want a fully cloud-based communications setup? Spectrum Business Connect with RingCentral combines voice, video, texting, messaging and file sharing in one intuitive app.
- Use your business number from your mobile device, laptop or tablet.
- HD video meetings for up to 100 participants with screen sharing and cloud recording.
- Built-in team chat, file sharing and calendar integration.
- Voicemail transcription, visual voicemail, auto attendants and advanced call routing to help manage incoming calls more efficiently.
- Admin portal and real-time analytics to monitor usage and performance.
- Integrates with Microsoft 365, Google Workspace, Salesforce and more.
No matter which VoIP solution you choose, you get the reliability of our fiber-rich network and the freedom of no contracts or hidden fees.
Save more by bundling services
Many businesses bundle Business Internet, Business WiFi and Invincible Wifi with their Voice solution to simplify billing and reduce costs. Spectrum Business Voice® and Spectrum Business Internet® packages offer reliable performance and built-in savings.
How to set up a VoIP phone system for small business
Getting the most out of your VoIP system starts with a few smart decisions. The right VoIP system setup helps ensure strong call quality, reliability and ease of use.
Start with strong Internet
VoIP calls depend on a reliable Internet connection. Spectrum Business Internet offers speeds up to 2 Gig in select markets on a private, Fiber-Powered network to help reduce dropped calls and support consistent performance.
Disclaimer: Spectrum Internet® is powered by fiber and connected to the premises by coaxial lines.
Pick the right hardware
VoIP works across a wide range of devices, so you’re not locked into one setup. Use an IP desk phone for a traditional office feel or choose a solution that supports softphones.
Choose features that match your workflow
Your VoIP solution should match how your team works. Advanced call routing, call queues and voicemail-to-text can help manage communication more efficiently. With Spectrum Business, customize your system to support your team’s workflow.
Bundle for simplicity
Bundling your voice solution with Internet and other services helps simplify billing, streamline support and reduce costs.
Why Choose Spectrum Business?
Spectrum Business provides communication solutions designed for reliability, simple setup and responsive support. Instead of managing multiple vendors or complex pricing, you get a single provider that keeps things straightforward.
- No contracts: Flexible month-to-month service, no long-term commitments required.
- Straightforward pricing: You’ll always know what you’re paying and why.
- Built-in reliability: Our fiber-rich network is designed for consistent performance.
- 24/7 Support: 100% U.S.-based customer service specialists who understand business needs.
- Simplified management: From Voice and Internet to Business Mobile and Business TV, manage everything under one roof with one bill and one support team.
Business Phone and Internet packages offer bundled savings that scale with your needs, helping you build a communication setup that works for your business.
Frequently Asked Questions
Yes. Spectrum Business VoIP solutions include encryption, fraud protection, call screening and admin controls to help keep your communications private and secure.
You’ll need a reliable, high-speed connection. Our VoIP for small business options work seamlessly with Spectrum Business Internet, delivering the bandwidth and stability your voice service depends on.
Absolutely. We make it easy to port your existing business number to Spectrum Business Voice or Spectrum Business Connect with RingCentral.
Remote and hybrid setups require a cloud-based solution, like Spectrum Business Connect with RingCentral. Your team can make and receive calls, join video meetings and collaborate from anywhere.
Spectrum Business Voice is our traditional VoIP offering with desk phone compatibility. Spectrum Business Connect with RingCentral is a solution for cloud-based unified communications for small business that includes voice, video and messaging in one platform.
Spectrum Business Voice plans start at just $20 per month per line when bundled with Spectrum Business Internet Premier.
Yes, VoIP for small business can fully replace traditional local business phone service, including copper landlines and legacy hardware. With features like call forwarding, voicemail-to-email and local number support, a VoIP small business phone system gives you all the functionality of local service — plus more flexibility.
